Privacy Policy

At Nitya Nivedan, we respect your privacy and are committed to protecting your personal information. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you create an account, place an order, or contact us, we may collect the following information:

  • Full name
  • Email address
  • Mobile number
  • Billing and shipping address
  • Payment details (processed securely through our payment partners)
  • Order history
  • Any additional information voluntarily provided by you

2. Why We Collect Your Information

We collect your information to:

  • Create and manage your customer account.
  • Process and deliver your orders.
  • Provide order updates and customer support.
  • Verify your identity when required.
  • Improve our products, services, and website experience.
  • Maintain records for legal, accounting, and business purposes.
  • Prevent fraudulent or unauthorized transactions.

3. Promotional Communication

With your consent or as permitted by law, we may periodically send you:

  • New product launches
  • Exclusive offers and discounts
  • Festival collections
  • Promotional emails, SMS, or WhatsApp messages
  • Important service or order-related updates

You may unsubscribe from promotional communications at any time. However, transactional messages relating to your orders will continue to be sent when necessary.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable methods to safeguard your data, no method of transmission over the internet or electronic storage is completely secure.

5. Payment Security

We do not store your debit card, credit card, UPI PIN, CVV, or online banking credentials on our servers. Payments are processed securely through trusted third-party payment gateways.

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with:

  • Courier and logistics partners for order delivery.
  • Payment gateway providers for payment processing.
  • Government or legal authorities when required by applicable law.

7. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. You may choose to disable cookies through your browser settings, although some website features may not function properly.

8. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and password. Please notify us immediately if you suspect any unauthorized use of your account.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective upon being published on this website.

10. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our website.